Frequently Asked Questions

We’ve put together a list of frequently asked questions we’re often asked by our patients. If you have a specific question, or would like to speak to a therapist, we encourage you to contact us.

What Will Happen on the First Appointment? 

Do I need a Doctor’s referral before booking an appointment? 

With direct access legislation passed in British Columbia, our professionals can treat you immediately without a prescription or referral from a physician. Some extended medical insurances require a referral in order for a patient to claim their Physiotherapy expenses.

What Kinds of Services and Treatment Can I Expect?

What should I bring to my first visit? 

How long is each Physiotherapy session? 

What are your office hours?

What is your policy regarding missed appointments and late cancellations?